Help & FAQ

How do I search for products?
Use the "browse our catalog" feature in the website.
You can use the "search" feature by entering in keywords.
You can enter the item number in the "search" area if you already know the item number.
Don't know exactly what your looking for? You can browse by category.
What is Hopkins Sales contact information?
Hopkins Sales Co., Inc.
800 Lomax Street
Easton, MD 21601
800-564-7893
410-822-3121
fax: 410-820-8515
sales@hopkinssales.com

For directions, you can visit our Contact page.

If I need assistance using this website where do I call?
If you need assistance call our sales assistants toll free at 800-564-7893. They're available 8:00am-5:00pm EST Monday-Friday. If you need help during other hours you may use our contact us feature available on our website.
Can I use this website without logging in?
Yes. You can place orders and search for items without logging in.
How do I place an order?
Our e-commerce section is still under construction. Until it is live, you may find the item number of the item or items you want to purchase and fill out our Contact Form, including the quantities and item numbers of what you wish to purchase. We will contact you to collect payment information.
What are your shipping charges?
$10 for the first 20 lbs and $3 for each additional 10 lbs thereafter. Free shipping on orders over $800.
Is my information secure?
We use 128-bit Secure Sockets Layer (SSL) protocol to transfer your order securely over the web.
Can I place my order by phone instead of using this website?
Definitely. If you feel more comfortable speaking with one of our customer service agents, we would love to hear from you. All we ask is that you have all your information ready before calling.
How do I get MSDS sheets?
You can go here for MSDS sheets: http://www.msdsprovider.com/
Can you help me plan my party?
Sure can! You can contact us, or if you're looking for some helpful tips online, please visit http://www.pillsbury.com/